EnGenius ENH200EXT Bedienungsanleitung PDF herunterladen (Seite 73)

Appendix A – Troubleshooting

This appendix provides problem-solving information you may find useful in case

you need to troubleshoot your ENH200EXT. It also includes information about

contacting technical support.

A.1 Problem Solving

Question Answer

How do I reset the ENH200EXT? There are two ways to reset the ENH200EXT,

a hardware method and a software method.

Both methods return the ENH200EXT to its

factory default configuration.

To use the hardware method, press reset

button behind the hole of the PoE injector

for 10 seconds; open the cover on the

bottom panel of the ENH200EXT and find

the Reset button (see section 2.1). Using a

flat object such as a pencil, press the Reset

button for approximately 10 seconds and

then stop pressing.

To use the software method, click Restore

to Factory Default in the Management

menu.

Why do I not see traffic pass after I connect

the ENH200EXT to a PoE switch?

The ENH200EXT uses a proprietary PoE

injector and will not work with standard

802.3af-compliant PoE switches.

What is the default IP address of the

ENH200EXT?

The default IP address is 192.168.1.1

I plugged the PoE to the Ethernet port on

the back of ENH200EXT but the unit is not

on, how come?

You need to plug the Ethernet cable

connect to PoE injector, and connect the

power adapter comes with the package to

the “DC IN” port on the PoE injector

When I install the PoE connection to the

ENH200EXT, what kind of PoE should I use?

The ENH200EXT uses a proprietary PoE

injector and will not work with standard

802.3af-compliant PoE switches.

I power up the unit but cannot find signal

more than 5 feet

You need to attach an external antenna to

the antenna connector.

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